A Google user
Worked fine on my old phone. While a little cumbersome, it accomplished it's intended purpose for the most part. However, NOW It absolutely will NOT make it past the sign in stage... if it even opens at all. I've uninstalled it and reinstalled it 5 times.... I'm pretty sure after the second time I was LITERALLY the live action movie of insanity. PLEASE FIX IT.
22 people found this review helpful
A Google user
This app is pretty useless for anything other than just looking up your ID numbers. The login process gives me an error every single time I log in so I have to do the same steps 3 or 4 times to even access my information. Information about my account is inaccurate, it's completely non-functional for communicating with anyone when you need help, uploading documents, or making requests through the app. Because the app is not effective nor efficient, I'm forced to call in. Wait times are crazy.
58 people found this review helpful
B. K.
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Useless piece of trash (just like AutoCorrect which overwrites your text with nonsense). Too much to write. Simply, you cannot do anything useful with it. Not much of a surprise, after dealing with their hopeless web site which has not been fixed in years. A placeholder, so that some manager can brazenly say "we made an app". Not worth the risk. They should test it with friends and family first, before shoving it down the throat of helpless public. And yes, they shoud fix their website first.
10 people found this review helpful
STATE OF COLORADO OIT
October 26, 2020
Hi BK, thanks for the feedback. We're sorry you're having problems. If you have ways we can make the app better, we want to hear them @ https://forms.gle/uPJg1Bu3YmTi7KKZA . We also have a Member Experience Advisory Committee that helps with our tools. You can learn more & apply @ https://www.colorado.gov/pacific/hcpf/meac .